Knowledge workers are workers whose main capital is knowledge. Typical examples may include software engineers, doctors, architects, engineers, scientists, public accountants, lawyers, and teachers, because they “think for a living”.
What differentiates knowledge work from other forms of work is its primary task of “non-routine” problem solving that requires a combination of convergent, divergent, and creative thinking. Also, despite the amount of research and literature on knowledge work there is yet to be a succinct definition of the term.
Knowledge worker - Wikipedia, the free encyclopedia